Telehealth – Embracing technology in healthcare

Telehealth is recognised as a growing adjunct to health service delivery, especially in rural areas. It is expected that all health professionals, and students graduating from health courses, should be familiar with the opportunities and challenges of telehealth services. This course is designed to facilitate your learning and understanding about telehealth services so that you can begin to include it in your provision of healthcare and learn more about best practice in telehealth service delivery.

Telehealth - Embracing technology in healthcare?aims to:

·Provide key concepts of telehealth and its role within healthcare

·Educate health students and professionals to deliver appropriate telehealth services

·Promote the awareness and opportunities to incorporate telehealth in healthcare delivery

Course content, patient scenarios, resources, and guides have a focus on the current telehealth practice within the Three Rivers footprint. The modules have been designed to be easy to navigate and to include interactive opportunities for students and health professionals.

Telehealth - Embracing technology in healthcare aims to:

Provide key concepts of telehealth and its role within healthcare
Educate health students and professionals to deliver appropriate telehealth services
Promote the awareness and opportunities to incorporate telehealth in healthcare delivery

Key information Who is this course for What you'll learn

Sessions

Available

Fees

Free

Time commitment

2 - 4 hours

Delivery

Online

Students, Health professionals and professional staff

Students, Health professionals and professional staff.

This series of four self-paced modules is intended as an introduction to telehealth.?

In this course, you will learn about the following topics:

Module 1:?Telehealth overview

·What does telehealth mean to you?

·What is telehealth?

·Why is telehealth needed?

·So how did we get to this point?

·Practical applications

·How does telehealth add value to healthcare?

·Successful telehealth in practice

Module 2:?Technology

·Telehealth modalities

·Telehealth terminology

·Equipment, technical and network requirements

·The physical environment

·Optimising telehealth use

·Considerations for use of technology

Module 3:?Telehealth practice

·Engaging patients and clinicians in telehealth

·Patient considerations for telehealth

·Patient selection for telehealth

·Video conference etiquette

·Provider responsibilities

·Ready to apply your understanding?

Module 4:?Sustainable Telehealth

·Incorporating telehealth in business as usual

·Telehealth governance

·Change management

·Funding models for telehealth

·Medico-legal requirements for telehealth

·Unsuccessful outcomes

·Evaluation of telehealth

·Telehealth research

A BRIEF OVERVIEW OF COURSE TOPICS AND WHAT TO EXPECT

Telehealth is a rapidly expanding service delivery within all aspects of the health sector. The use of technology to connect patients to health professionals especially in rural and remote locations has demonstrated multiple advantages for both patient and health organisations in its time.

Telehealth within public and private organisations across Australia and internationally will vary in applications, equipment types, purpose and frequency of use but the clinical provision of care will remain within best practice.

This series of four self-paced modules is intended as an introduction to telehealth.

In this course, you will learn about the following topics:

Module 1: Telehealth overview	What does telehealth mean to you What is telehealth Why is telehealth needed So how did we get to this point Practical applications
Module 2: Technology	Telehealth modalities Telehealth terminology Equipment, technical and network requirements The physical environment Optimising telehealth use Considerations for use of technology
Module 3: Telehealth practice	Engaging patients and clinicians in telehealth Patient considerations for telehealth Patient selection for telehealth Video conference etiquette Provider responsibilities Ready to apply your understanding
Module 4: Sustainable Telehealth	Incorporating telehealth in business as usual Telehealth governance Change management Funding models for telehealth Medico-legal requirements for telehealth Unsuccessful outcomes Evaluation of telehealth Telehealth research

Course outcomes

In this course, we will focus?on the Australian context more broadly, and the state of New South Wales more specifically as that is where the Three Rivers Department of Rural Health is located and where much of our clinical practice occurs.?

You will familiarise yourself with telehealth essentials and learn how you can incorporate it into your current or future clinical practice.

In this course, we will focus on the Australian context more broadly, and the state of New South Wales more specifically as that is where the Three Rivers Department of Rural Health is located and where much of our clinical practice occurs. You will familiarise yourself with telehealth essentials and learn how you can incorporate it into your current or future clinical practice.

By the end of this course, you will be able to:

Define telehealth and explain how it can be an effective means of health service delivery in rural and regional healthcare.
Outline the benefits, challenges, barriers, and enablers of telehealth for rural and regional healthcare.
Recognise and evaluate various telehealth applications in use across clinical contexts and scenarios.
Demonstrate interpersonal and professional skills in consulting with a patient to achieve a successful telehealth consult via case studies.
Evaluate the feasibility of implementing telehealth consults in your own context.

By the end of each module, you will be able to:

Module 1: Telehealth overview	Define the term telehealth in relation to Australian and International healthcare contexts Outline the benefits of using telehealth in clinical practice and non-clinical settings in rural and regional Australia Articulate the benefits, enablers and challenges of telehealth for both patients and health professionals in rural and regional healthcare, with examples, for specific cases
Module 2: Technology	Identify and explain technology and terminology commonly used in global telehealth practice Outline strategies to establish shared understanding of terminology commonly used in global telehealth practice Examine and choose modalities and technologies of telehealth that are suited to your own clinical specialisation and to rural and regional healthcare settings Recognise and evaluate appropriate and optimal practical requirements for telehealth consultations in various settings and specific cases
Module 3: Telehealth in practice	Utilise your professional and interpersonal skills for a successful telehealth consult within the patient journey in case studies Identify when and how it might be most appropriate to use telehealth in rural and regional healthcare Apply your understanding of telehealth technologies and practice to implement a telehealth consult based on given case studies
Module 4: Sustainable telehealth	Explain the importance of factors relating to telehealth governance and practice in rural and regional healthcare settings Assess the feasibility of implementing telehealth consults in your own context Identify the typical measures or outcomes used to evaluate telehealth practices Explain the importance of keeping up to date with research in global telehealth practice, for rural and regional health professionals

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